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QUESTIONS & ANSWERS

We currently offer the following options: CentOS 6 x64, CentOS 6 i386, CentOS 7 x64, Ubuntu 14.04 x64, Ubuntu 14.04 i386, Ubuntu 16.04 x64, Ubuntu 16.04 i386, Ubuntu 16.10 x64, Ubuntu 16.10 i386, Ubuntu 17.04 x64, Ubuntu 17.04 i386, Debian 7 x64 (wheezy), Debian 7 i386 (wheezy), Debian 8 x64 (jessie), Debian 8 i386 (jessie), FreeBSD 10 x64, FreeBSD 11 x64, OpenBSD 6 x64, CoreOS Stable, Fedora 24 x64, Fedora 25 x64, Windows 2012 R2 x64, Windows 2016 x64. RCA also offers the ability to install your own operating system from any Custom ISO you upload.

Yes, instances in a stopped state continue to reserve dedicated system resources (RAM, SSD storage, IP aliases, CPU) and therefore incur charges until you destroy the instance. If you wish to no longer accumulate charges for a virtual machine, please use the DESTROY button in the customer portal.

Yes, we allow custom reverse DNS entries for your virtual machine IPs. You can update reverse dns information directly from your customer portal.

Subscribers may create snapshots of any active instance at any time. We understand the importance of creating backups of all critical files/content/configurations and encourage all RCAnetworks.com subscribers to maintain current backups as part of organizational business continuity planning and execution. We also offer daily automated backups – read more details about automatic backups.

In order to achieve the highest possible virtualized performance, all of our host machines use the latest-gen Intel CPU architecture with 100% SSD storage.

Yes, you can access the console for your virtual machine using the control panel.

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